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SaaS Business Process Management Acceptance for Process Improvement is Growing

Cordys, a leading provider of software for business process innovation, is mentioned by research firm Ovum in its recent report, “SaaS BPM - Silencing the Skeptics,” as the best fit in an emerging category of business process management (BPM) platforms.

Ovum observes that a distinct category of BPM platforms is emerging and prominent among these are vendors that provide a full development and execution environment in the SaaS mode, while maintaining a functional focus on process management and process improvement.

Features offered by such vendors include middleware capabilities, cloud provisioning and orchestration, with the option of multiple tenancy models. In addition, these vendors have chosen to focus on the delivery of BPM capabilities and modeling tools on demand. Ovum believes that the BPM focus of these vendors sets them apart, and that Cordys proves the best fit for this category.

Furthermore, Ovum states that: “The argument for SaaS BPM will become more compelling as processes move off-premise; as the number of external touch points in a process grows, it will become imperative for BPM to be able to customize the external services it consumes.”1

Jan Baan, Cordys CEO commented: “Traditional BPM platforms are restricted to on-premise processes, while in today’s economy business processes extend beyond departments and companies. Collaboration in the value chain using the online channel requires a new approach which is made possible with the Cordys platform.”

“The Cordys Business Operations Platform has been developed specifically for improving processes of every kind. Our platform touches areas that are executed outside an organization, such as SaaS customer relationship management (CRM), supply chain management (SCM) and cloud infrastructure,” Baan added.

Ovum also recognizes the importance of managing unstructured processes: “The Case Management module in the Business Operations Platform (BOP) enables highly unstructured business processes to be managed alongside structured ones, enabling non-sequential, event-driven processing of case-based processes. Cordys BOP also supports patterns from case-oriented—that is, highly dynamic and loosely structured—processes.”1

1 “SaaS BPM: Silencing the Skeptics”, an Ovum Research Report, 2 October 2009 which can be downloaded from:

About Cordys

Cordys is a global provider of software for business process innovation. Global 2000 companies worldwide have selected Cordys to achieve performance improvements in their business operations, such as increased productivity, reduced time to market and faster response to ever-changing market demands. Headquartered in the Netherlands, Cordys has offices in the Americas, EMEA and Asia-Pacific.

About Datamonitor Group/Ovum

The Datamonitor Group is an independent, premium business information and market analysis company that assists clients with operational and strategic decision-making. The Datamonitor Group is a world-leading provider of premium global business information, delivering independent data, analysis and opinion across the Automotive, Consumer Markets, Energy & Utilities, Financial Services, Logistics & Express, Pharmaceutical & Healthcare, Retail, Sourcing, Technology and Telecoms industries. Combining our industry knowledge and experience, we assist over 6000 of the world’s leading companies in making better strategic and operational decisions. Datamonitor Technology, Butler Group and Ovum are part of the Datamonitor Group.

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