|By Ian Khan||
|March 7, 2015 05:00 PM EST||
How to Cultivate Trust in Your Organization
Trust is the fundamental building block of any relationship. Whether it's personal or business, trust is something that cannot be replaced with anything. There are hundreds of books available on how to cultivate business relationships, how to maintain them, and how to leverage the best from them and so on. What forms the basis of a business relationship and what are the fundamental blocks of building trust? Here are three things that will get you started when thinking about using trust building trust and maintaining trust.
Clarity in terms of communicating the true situation within a business context is essential. Clarity of information, clarity of communication, and clarity of expected results is what business audiences expect as a first. Put yourself in someone else's shoes and think about it. If you are looking for a proposal or an answer to a situation from an expert, the first thing you need is clarity. Of course this translates into time savings, trustworthiness, and so many other things, but again clarity will form the basis on which the other party will take a second step. Make sure your communication is always clear, concise and truthful.
Quite different from Clarity, Honesty is about not being afraid to voice your opinion if you think it's the right thing to do. Many times we fail to notice the other angle of things or may face analysis paralysis. This is where your trusted people who can be brutally honest can help you make the right choice. How do we enable honesty in the enterprise? Hire people who have high integrity and are able to stand their ground. Honesty is not about aggression or rudeness. You can be honest in the most polite way without burning bridges. Build trust with your teams by empowering them with decision-making capability and personal responsibility.
Doing the Right Thing
We often get blind-sided by multiple priorities, work pressure, and juggling too many things at the same time. In wake of these and other forces that shape our lives, it's important to remember that everything we believe and do had to be shaped from some fundamental principles of existence. As an example many companies believe in a mission statement or a values statement that defines what every employee of the company should do or think when in doubt. Doing the Right Thing can never be wrong. It can never hurt what should be done, and last but not least it can never be against anyone's principles. It just does not make sense for any company or organization working in any sector to not do the right thing. Making this a fundamental building block for your organization will define everything you believe, do and stand for.
What are you doing to cultivate trust within your organization? Feel free to comment.
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